Terms of Use.

01. About the service

Facely is an iOS application provided by BLAVI LLC for exploring visually similar faces across public web sources. These terms cover the app and its related services. Feature availability may vary by location and provider availability.

Read these terms and our Privacy Policy before using the app. Contact BLAVI LLC at info@blavi.co for company or legal enquiries. This website does not itself perform face searches.

02. Eligibility and accounts

You must be at least 18 years old. You may continue with a guest account identifier or use a supported sign-in provider. Keep access to your account secure and contact support if you suspect unauthorized use.

Guest access still uses a technical account identifier. Access to a guest balance may be lost if you lose that account’s credentials or device access; do not assume an unlinked guest account can always be recovered. Credits and account access are personal and may not be resold or shared to bypass limits.

03. Your photos and permission

Submit only your own photo or the photo of another adult who has given informed permission for this specific processing. You must have the necessary copyright and privacy rights. Permission to possess a photo is not automatically permission to send it to a face-search provider.

You retain ownership of your content. You give Facely only the permission needed to receive, store and process that content, send it to the disclosed service providers, secure the service and return the requested results. This does not transfer ownership or authorize unrelated use of your photo.

04. Responsible use

You must not use Facely to:

• Stalk, harass, threaten, blackmail, dox or unlawfully monitor another person.
• Identify an anonymous person without authority or submit a photo without the necessary permission.
• Search for children or submit children’s photos.
• Infer or classify sensitive characteristics, or discriminate against someone.
• Make employment, education, housing, lending, insurance, medical, legal, policing or other consequential decisions about a person.
• Bypass consent, security, rate limits or payment checks; introduce malicious software; or abuse the service through automated requests.
• Infringe intellectual property, privacy or other rights, or violate applicable law and third-party source rules.

We may restrict activity to protect people or the service, subject to applicable law. You can contact support if you believe a restriction was applied incorrectly.

05. Understanding search results

Visual similarity is not identity verification. Results and scores may be inaccurate, incomplete, out of date or about a different person. A search may return no useful results. Facely is not an official record, background-check service or professional adviser.

Source websites are independent. We do not control their content, availability or subsequent changes. Opening a source link is subject to that website’s rules. Do not use or share a result in a way that violates someone’s rights.

06. Credits, subscriptions and cancellation

The in-app purchase screen shows the current price, billing period and number of credits before you confirm. Prices can vary by storefront and tax. A subscription provides the benefits and credits described for that plan; it does not imply unlimited searches.

• Payment: Apple handles purchases through your Apple Account. Charges occur only after you confirm an Apple purchase.
• Automatic renewal: subscriptions renew unless canceled before the current period ends. To avoid renewal, turn off automatic renewal at least 24 hours before the period ends. Apple may charge for renewal during the preceding 24 hours.
• Cancellation: manage your plan in your Apple Account's subscription settings. Deleting Facely or deleting your Facely account does not by itself cancel the subscription.
• Credits: one-time purchased credits do not expire. They are consumed by the relevant search flow and are not cash or transferable currency. Subscription credit allowances are stated before purchase.
• Restoration: use Restore Purchases for eligible subscriptions. Consumable credits are tied to the associated Facely account ledger; Apple restoration is not a guarantee of recovering an unlinked guest balance.
• Refunds: request Apple purchase refunds through Apple's refund service. Any mandatory rights or remedies you have against the service provider remain unchanged.

For help managing a subscription, see Apple's cancellation instructions.

07. App license and Apple EULA

The Facely name, interface, software and supplied artwork belong to their respective rights holders. You receive a limited right to use the app for its intended personal purpose, subject to applicable terms and law. You do not acquire ownership of the software or brand.

For the iOS application, Apple’s Standard End User License Agreement (EULA) applies unless a valid custom license is provided in the App Store listing. These service terms supplement that license and do not replace rights under it. Apple is not the operator of the Facely search service.

08. Availability and responsibility

We aim to provide the service with reasonable care, but cannot promise uninterrupted availability, a particular result or the accuracy of third-party content. Maintenance, provider outages, regional restrictions and security incidents may interrupt access.

Any exclusion or limitation of responsibility applies only where lawful. These terms do not exclude fraud, liability that cannot legally be excluded, or mandatory consumer and data-protection rights. No result should be used as the basis for a consequential decision about a person.

09. Closing your account

You can request account deletion in the app or ask support for help. Search-data removal and permitted retention are described in the Privacy Policy. Cancel Apple-managed subscriptions separately before closing the account.

We may suspend access for serious misuse, security threats or legal requirements. Where appropriate, we will provide an explanation and a way to contact support. Billing issues, remaining balances and any refund rights are handled subject to applicable law and Apple’s purchase processes.